All Life’s Questions

We’ve gathered responses to all life’s most important Q’s, to help you get passed your #cartcheckoutphobia. Because we understand buying makeup online can be scary and buying makeup online from a brand you’ve never heard of, well, that’s even scarier.

  • Shipping/Order Status
  • Returns / Exchanges
  • Products
  • Fempower FAQs
  • Humans of Fempower
  • Soul Left Searching?

Shipping/Order Status

When will I get my Fempower Order?

We understand the road to equality takes time, but your Fempower order is trying to speed that up and we do our best to ensure each order is processed as quickly and safely as possible.

Fempower HQ loves taking care of you. Once you order, we process, and then we ship so you can share that Fempowerment with the world!

Processing takes 1 to 2 business days (and orders placed after 1pm ET are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. Changemaking looks good on.

Why didn’t I get an order confirmation?

If you don’t receive anything email hello@fempowerbeauty.com because equality needs you as much as you need your Fempower!

Returns / Exchanges

How do I place a return or exchange?

Sorry you didn’t fall in love with your Fempower. Please reach out to hello@fempowerbeauty.com with your order number and the products you'd like to return, and we’ll take care of you. Heads up: if it's used, we cannot accept it. We also do not offer exchanges at this time.

What’s your return policy?

All returns must be processed within 30 days of receiving the order. Order # must be provided to place a return.You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded. Email us at hello@fempowerbeauty.com and we'll help you place the return. Please note that all used items are final sale.

How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement. If we can’t help you fast enough, your institution might be able to.

What should I do if I receive the wrong product?

If you received a product different from the one that you ordered, sorry about that! Please contact us at hello@fempowerbeauty.com and we’ll be sure to get you the Fempower you ordered!

Products

How can I find out more information about your products?

You can learn all about our products on their individual product pages. Make sure you click to see the full list of ingredients. If you have any other questions or thoughts, we are here for you at hello@fempowerbeauty.com, just email us and ask!

Why is Fempower different from other beauty brands?

There is so much that makes us different, but most importantly it's you. You make Fempower special, because you understand that learning about the history of beauty and the power it holds in the future is just as important as wearing it. Thanks for choosing us! We love to have you be part of our community.

When is the next product launching?

We’ll be coming out with new products very soon—Get Femlisted by entering your email address to get the latest updates.

Do you test on animals?

Great question—no, we don’t! It’s why we are cruelty free.

Fempower FAQs

What Inspired The Art?

Inequality inspired every piece of artwork, and we wanted to find a way to unify the world with symbolisim and imagery. This is Fempower's signature answer.

What is the Philosophy of Fempower?

A hip luxe beauty brand boasting fempowerment as a cultural wave of our strongest future.

What Was the Vision of Fempower?

The Ultimate Luxury for the conscious consumer, teaching femmes around the world how and when the products they use came onto the map in history, and the impact they made on society. Finally, giving them a taste of the story they get to be a part of.

Who do We Think We Are?

Two women who wanted to spark a match, that could one day light a fire that could burn bright enough to create change. We educate, advocate, and empower.

Christina also sometimes thinks she is a guitarist, when she doesn't have a fresh manicure. Alexis acts like a chef, and has the battle scars to prove it.

Humans of Fempower

We are all human, after all. And this is YOUR space. Humans of Fempower is our communituy. Where we give back. and empower each other. We built Fempower Beauty to collectively reclaim the untold stories of remarkable humans and inspire others to tell their own narrative.

We spread messages of empowerment on our social channels and IRL during our Humans of Fempower Salons, with a community of humans who think differently, like us.

Humans of Fempower is a sacred space where all those who think differently can gather, connect, and even discover their identities through beauty. If you #HumansofFempower on social, you will be featured on our website, and possibly our instagram!

The Fempower Beauty Promise:

Everything we do is towards education, advocacy, or empowerment.

We will update our community on the power of their donations and the lives they impact.

Fempower will always welcome suggestions on how to fempower it forward.

Soul Left Searching?

Questions left unanswered?

Send the Fempower service team an email so we can answer your Q’s.

info@fempowerbeauty.com

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